Nick Fox, Chief Operating Officer at The Snugg
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Nick Fox


Chief Operating Officer
The Snugg

Check out the incredible speaker line-up to see who will be joining Nick.

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Day 1 - Driving value and innovation through optimised multi-channel operations

Tuesday, December 5th, 2017


12:00 Drill-down roundtables

These informal subject-specific roundtables give you a unique opportunity to drill down into the details of an issue by probing the knowledge and expertise of industry market leaders. Each roundtable is limited to 10 people for maximum interaction and is designed for you to meet like-minded peers and source practical solutions collaboratively.


1) Connecting supply chain to the commercial organisation: How to break down internal silos to drive efficiency
Nick Fox, Chief Operating Officer, The Snugg

2) How to ensure your e-Commerce strategy doesn’t compete with your physical stores
Mette Margrethe Poulsen, Head of E-Commerce Logistics, Dansk Supermarked A/S

3) How to expand internationally while maintaining or even improving your SLA ?

Theodora Van Haecketorres, Digital Transformation Director, l’Occitane

4) How do we create new channels for the new consumer?
Peter Ward, CEO, UKWA

5) How to combat seasonality pressures in your supply chain
Mark Catley, Business Development Director, UK & Ireland, XPO Logistics

16:30 PANEL DISCUSSION: How can you work with your parcel network to help increase logistics efficiency?

In this innovative and interactive format, spend 20 minutes hearing a best practice case study before being challenged to find solutions to some of the most prevalent challenges in the supply chain. Engage in small interactive roundtable discussions before each group presents its conclusions back to the audience. Take away different approaches to key challenges from your fellow industry peers

  • How can barcodes and traceability technology provide greater delivery transparency to both you and the customer?

  • How are traditional parcel networks redesigning their value proposition in order to take advantage of e-commerce?

  • How will changing global standards and regulation in track and trace affect cross border delivery?

  • To what extent can alternative delivery locations such as lockers and drive-thru locations provide more flexible delivery options for consumers?

  • How can you work with your parcel networks to set up a process that allows for night time deliveries?