John Munnelly’s career in logistics spans over 25 years during which time he has experienced the industry from all angles both third party and in house operations with previous roles with TDG, Ryder, Littlewoods and Sainsbury’s. John has built up a wealth of experience and knowledge relating to all aspects of retail distribution, particularly specialising in operational startups for large scale automated solutions, transport operations, Direct to Customer Home Delivery and Omni-Channel fulfilment. John has successfully managed a number of high profile and technologically advanced projects. Working closely with suppliers such as Siemens, Knapp, VanDerLande, Witron and Manhatten Associates at all stages of project development and post implementation running John has become an expert in his field. For the last 5 years John has been the Senior Project Manager responsible for the design, build and implementation of John Lewis’ new Semi-automated National Distribution Centre at Magna Park, Milton Keynes. This highly acclaimed development which went live in 2009 is industry leading, enabling one pool of stock to be used for all shop deliveries and customer fulfilment. John Lewis has recently announced its intention to expand this facility by introducing a second warehouse which will be connected to the existing site forming a campus with an operating footprint in excess of 2 million square feet.

Frederik is a co-founder of Picnic, the world’s fastest growing online supermarket with a unique business model and a highly engaged customer base. Our mission is to make grocery shopping simple, fun, and affordable for everyone. Beyond that, we love working towards a greener future by using cutting-edge warehouse technologies and running a 100% electrical fleet of delivery vans. 

Prior to Picnic, Frederik was the co-founder of Fredhopper, a leading Personalisation software provider.

Monica Gagliardi has worked for over 18 years in the Marketing industry with a focus on relationship marketing and CRM. After her experiences in the food retail industry at Coop Italia and Interdis, more than 7 years ago she landed in the world of fashion at Gruppo OVS as Director of E-commerce, CRM, Web & Digital Marketing. During this period, she has significally contributed in the development of an omnichannel strategy in terms of big data, managing both the analytical and the communication parts, as well as implementing the use of new technologies in order to improve all communication channels with customers, while maintaining at the same time a single customer view. The omni-customer satisfaction is her new mantra!

Mette is currently the head of e-commerce logistics in Dansk Supermarked Group, the largest retail group in Denmark. Mette has been responsible for the area since early 2015 and has a background from within the organization, where she has been part of the logistics organization in various positions since 2012. The online presence of Dansk Supermarked Group started in 2010 with the launch of Bilka.dk, which today is one of the largest webshops in Denmark. The ambition of growth online is part of the core strategy of Dansk Supermarked Group, which is shown in the following years by the launch of Salling.dk, føtex.dk as well as the acquisition of pure player Wupti.com and business-to-government service provider iPosen.dk. In the B2C market, focus has primarily been within nonfood & near food. The online business of Dansk Supermarked Group is currently focused on the Danish market.

Stephen has been at AO.com for the last 9 years and has held a number of roles. He is currently Director of Business Expansion, expanding both their UK and international business. AO’s philosophy is built around the customer experience and their in-house logistics is a key component of delivering that moment of difference for AO’s customers.

Pete has worked in the direct-to-consumer marketplace for more years than he cares to remember and has enjoyed being part of the successes in the early days of home delivery with Marks and Spencer, through the meteoric growth at Boden and short spells with Selfridges and Unipart/ASOS. He has been leading the e-commerce and retail fulfilment operations at Charles Tyrwhitt for the last four years, during which time the business has grown threefold, with a wide remit including day to day operations, warehouse design, systems and process change, cultural development and driving improvements in productivity and end to end customer service.

Francis is the Group Head of eCommerce and Digital Sales for Iglo Group Ltd, responsible for unlocking the online opportunity across the wider Iglo organisation and markets. He is experienced across multiple retailers across multiple markets including FMCG and non-food categories.

Peter has over 30 years’ experience in international transportation, logistics and supply chain management; and is recognised as a principal of authority in global supply chains and logistics based on achievements at Director level with some of the world’s leading global logistics providers. A Graduate of the Institute of Export and Member of the Chartered Institute of Logistics and Transport, Peter’s career started in the export shipping department of Courtaulds plc, before joining his family's freight forwarding company, D H Ward (Shipping) Ltd, where he became Managing Director. In 1994 he masterminded the Company's merger with American-owned Fritz Companies, which under his leadership became a top-five forwarder in Europe prior to acquisition by UPS in 2001. More recently Peter was Director Europe of P&O Nedlloyd Logistics, and Commercial Director at DP World London Gateway prior to joining UKWA as Chief Executive in January 2015. Peter has significant practical experience of international process design and network optimisation throughout Europe, Asia and North America; designing and delivering complex supply chain solutions in different logistics and client organisations worldwide, with an impressive history of multiple client cost and service benefits across various industry sectors.

Nick is the Chief Operating Offier at The Snugg.com, an online retailer of accessories for consumer technology. The Snugg is going truly global with an Asian distribution operation and global online fulfilment. 

Previously, Nick joined George Wimpey working in a transport division, where he gained an interest in Logistics and then moved to BOC Distribution Services (now GIST) as Operations Manager in a chilled food RDC for Marks and Spencer. In his next GIST role, he opened a Global Catering RDC for British Airways at Heathrow, then moved to the Czech Republic as Country Manager, where he implemented transport operations and drinks warehousing for a Dutch Supermarket, then went on to work in Poland, France and The Netherlands. 

He returned to the UK to open a multi temperature RDC for Wincanton Logistics for Iceland Foods in North London. After this 3rd party work, he became Logistics Director for the Firetrap fashion brand, for 10 years. In this, he implemented an origin logistics operation with a ground breaking pick and pack warehouse in Shenzhen, China.

Mauro Adorno is a senior executive with more than 15 years of experience in consumer oriented businesses, internet retailing, communication and advertising, automotive manufacturing, telecommunication and finance. After a degree in Management Engineering and a Master in Business Administration, Mauro Adorno worked at international level in leading companies as Telecom Italia Group, Fiat Group Automobiles and Seat Pagine Gialle Group, covering executive roles in the areas of Customer Operations, Sales and Marketing, Marketing Intelligence, Information Technology and Business Development.

Mark Catley is Business Development Director at XPO Logistics UK & Ireland and has held a series of senior management positions over the course of his 21 years’ experience within the logistics industry. 

Mark’s career has equipped him with a broad skill base with specific expertise across eCommerce & Returns, finance, operations, supply chain management, customer proposition development and personnel management. 

With an MBA from Henley Business School, Mark has been heavily involved in eCommerce since 2005, and for five years until August 2014 was Head of eCommerce Development, responsible for leading the strategic roll out of the XPO Logistics eFulfilment proposition. In addition, Mark continues to be the European Key Account Manager for some of the company’s largest eFulfilment customers 

Previous experience includes Head of Business Development for Norbert Dentressangle, Regional General Manager for Salvesen Logistics, project lead for three key organisational transformation projects and General Manager of a fast moving produce depot. Mark has also held roles as Divisional Accountant and IT Systems Manager.

Henrik Gedde Moos,Founder/Chief business development officer. With a background from global marketing communications and business development in large companies like Danfoss, Carrier Air Conditioning etc. Henrik Gedde Moos has created & managed several innovative projects and startup companies in different industrial sectors. Before founding Swipbox together with Allan Kaczmarek in 2012 the two analyzed the ecommerce and click&collect arena intensely to identify the most cost effective and customer convenient solution for delivering parcels from e-commerce while at the same time creating value and coherence for both on and off line retailers.

Hugo has been part of the Stuart team since before its UK launch in early 2016, having previously worked as Head of Global Sales at onefinestay, where he joined as one of the first employees in 2010, leaving when the business was acquired by Accor for $170M.

He has subsequently built the UK commercial business for Stuart, defining how its on-demand delivery platform can revolutionise delivery propositions for leading UK retailers, including some of the world's best known brands.

Davide brings 10 years of experience in Corporate Organizations across different industries and different countries. With a background in Management and Logistics he now runs e-Logistics projects in Nespresso to increase product accessibility and availability. Davide is also a business coach for the Nestle group and work as a freelance coach in Switzerland.

Thomas has been at Nespresso for the last 9 years and currently holds the position of Delivery Services Manager Benelux to develop operational excellence in Distribution Management by being innovative & ensuring a high service level for their customers. 

Previously, Thomas was the Logistics Operations Manager Benelux where he would define the strategy for Order Fulfilment to provide the best service by continuously optimizing the operations